Dual camera not working on your iPhone? Check these first
Four things stop a dual camera app: an iPhone with a chip older than A12, an iOS version below the app's minimum, an out-of-date app, or another app holding the camera. Check them in that order. DualCapture needs iOS 18.0 or later per its listing.
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Checklist
- Chip: Apple multi-camera capture needs A12 or newer. See compatibility.
- iOS: Settings, General, About. DualCapture needs 18.0 or later.
- Update the app from the App Store.
- Close other apps that use the camera, then reopen.
- Restart the iPhone.
Still stuck
Write to the support page with your iPhone model and iOS version.
Frequently asked questions
Why does my iPhone not support dual camera?
Chips older than A12 do not support multi-camera capture, per Apple.
Does low storage matter?
We have not tested it, so we make no claim.
Which iOS do I need?
iOS 18.0 or later for DualCapture.
Where do I get help?
On the support page.
Sources
Try it on your iPhone
Get DualCapture on the App Store